Privacy Policy

1. Who We Are

Just Luxury Transfers is a private chauffeur and excursion company based in Agadir, Morocco (Secteur 2, N° 124, Cité El Houda, Agadir 80000). We operate premium door-to-door transfers, airport pickups, and curated day excursions across Morocco. For any privacy-related questions, contact us at info@justluxurytransfers.com.

2. Information We Collect

We only collect information you actively provide when submitting a booking request. This includes:

• —Contact details: your full name, email address, and phone number.
• —Journey details: pickup and drop-off locations, travel dates, number of passengers, and vehicle preference.
• —Optional information: flight number, hotel name, and any special requests you choose to include.
• —Nationality: collected solely to assist our drivers with communication preferences and entry formalities where applicable.

We do not collect payment card details. All payment arrangements are handled directly between you and our team via WhatsApp or email.

3. How We Use Your Information

We use the information you provide exclusively to:

• —Process and confirm your booking request within 2 hours.
• —Contact you via WhatsApp or email to confirm, adjust, or follow up on your reservation.
• —Brief our driver team with the relevant journey information ahead of your trip.
• —Send you a booking reference summary via email (powered by EmailJS).

We do not use your data for marketing, profiling, or automated decision-making. We will never sell or rent your personal information to third parties.

4. Third-Party Services

To deliver our service, we rely on a small number of trusted third-party providers:

5. Cookies

Our website uses a minimal number of functional cookies required for the booking form (specifically, the date picker component). We do not use advertising cookies, tracking pixels, or analytics cookies. No third-party advertising networks have access to your browsing behaviour on our site.

6. Data Retention

Booking information is retained for a maximum of 24 months from your travel date to handle any follow-up queries or disputes. After this period, your personal data is deleted from our systems. You may request earlier deletion at any time (see Section 7).

7. Your Rights

Depending on your country of residence, you may have the right to:

• —Access: request a copy of the personal data we hold about you.
• —Rectification: ask us to correct any inaccurate information.
• —Erasure: request that we delete your personal data.
• —Portability: receive your data in a structured, machine-readable format.
• —Objection: object to processing of your data in certain circumstances.

To exercise any of these rights, email us at info@justluxurytransfers.com. We will respond within 30 days.

8. Security

Our website is served over HTTPS. Booking data submitted through our forms is transmitted securely. We restrict access to booking information to the team members directly involved in delivering your service.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be reflected by an updated "Last updated" date at the top of this page. Continued use of our website following changes constitutes acceptance of the revised policy.

10. Contact

For any questions or requests regarding this Privacy Policy, please contact us: